Brick N' Break — Support

Need help? Email [email protected]. Please include your device model, iOS version, and app version (shown at the bottom of Settings in the App as "Version X (build Y)").

FAQ

How do I restore my purchases?
Open the App, go to the Shop, and tap Restore purchases. Make sure you're signed in with the same Apple Account you used to buy. Refunds are handled by Apple at https://reportaproblem.apple.com.

How do I change my ad or privacy choices?
In the App, open Settings > Privacy choices.

You can also control ad tracking in iOS Settings > Privacy & Security > Tracking.

Why did the App ask to track my activity?
That is Apple's App Tracking Transparency prompt. Allowing it lets ad partners use your device's advertising identifier for more relevant ads. If you decline, you will still see ads, just less personalized ones. You can change this any time in iOS Settings > Privacy & Security > Tracking.

Why am I not seeing any ads?
If you are in the EEA, UK, or Switzerland and chose Do not consent, the App does not show ads. Ads may also not load without an internet connection.

My progress isn't syncing between devices.
Progress syncs through your iCloud. On each device, sign in to the same Apple Account and turn on iCloud (iOS Settings > [your name] > iCloud). Open the App on the device with the newest progress first and allow a few minutes to sync.

My scores aren't showing on the leaderboard.
Check that you're signed in to Game Center (iOS Settings > Game Center).

A rewarded ad didn't give me the reward.
Make sure you watched the ad to the end and have an internet connection. If it keeps happening, email us.

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